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Refund & Cancellation Policy

Last updated: July 24, 2026

1. Cancelling your membership

Ascend° and Circle° are monthly memberships. You can cancel anytime from your account settings or by emailing hello@vedaheals.com. Cancellation stops future billing; it does not refund the current billing period already paid for.

2. Spark° one-time purchase

Spark° ($29) is a one-time purchase for instant access to your full assessment report and is non-refundable once purchased.

3. The 110% outcome guarantee

Members on a coached plan (Ascend° or Circle°) who complete their full 90-day protocol and do not achieve their stated outcome may request a refund of amounts paid for that protocol, plus 10%, subject to the conditions below:

ConditionRequirement
Protocol completionAttended all scheduled coaching sessions for the 90-day protocol and logged your data for each of those sessions.
Outcome measureYour Vitality Score improved by fewer than 15 points from your baseline score to your Day-90 score.
Request windowWithin 14 days of completing your 90-day protocol.
How to requestEmail hello@vedaheals.com with your account details.
Processing timeRefunds are processed within 10 business days of an approved request, to your original payment method.

"15 points" refers to your Vitality Score itself (a 0–100 number), not a percentage of it — e.g. a move from 58 to 70 is a 12-point improvement and would qualify; a move from 58 to 75 (17 points) would not.

4. Physical products

VEDA° currently offers coaching and digital services only — we do not ship any physical botanicals or products, so no physical returns apply. If we begin shipping physical products in the future, this section will be updated with specific return terms before any physical items are sold.

5. How refunds are issued

Approved refunds are issued to your original payment method within 10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.

6. Contact us

Questions about a charge, cancellation, or the outcome guarantee? Email hello@vedaheals.com.